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FAQ

A Plus Pal is a more than just notes and pre-recorded videos, we also offer homework help service, live specialist who provide step-by-step explanations to your homework problems; live stream lessons for fit your need, interest and schedule.

For the live Q&A session - book a 10 minute sessions with your question attached, you will be walk through with a step-by-step explanation of how to complete your problem.

Live stream lessons are led by specialist who are expert in their subject. Live streaming breaks down geographic barriers, encourages greater student involvement, creates better learning opportunities and help student maximise their learning.

Of course! We offer free accounts for students to access. Just click on join us button on our website to get started and upgrade your account whenever you need to.

We are currently offering Mathematics for Yr 11-12 levels. You can find a full list of subjects we offer on our subjects page. More subjects to be added, please stay tuned…

For subscriber, you may choose to cancel your subscription. Upon cancellations, you will still be able to access your account until the expiry date. For Pre-paid packagers, you will be able to access the number of sessions you have paid and there will be no on-going charges.

Yes, we take payment security very seriously. For that reason, we use one of the most reputable global payment gateway - Stripe. When you enter sensitive information (such as credit card number), we encrypt the transmission of that information using secure socket layer technology (SSL), so you can rest assured that your details are safe.

No. You only pay for the chosen session or subscription.

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